Accounts Receivable and Collections Clerk

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.

We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you.

We are currently looking for a Accounts Receivable and Collections Clerk to join our growing team!

Job Summary:

Oversight of collections by examining customer payment plans, payment history, credit line, etc. Secures revenue by verifying and posting receipts; resolving discrepancies.

Essential Responsibilities:

• Summarize receivables by maintaining invoice accounts; coordinating monthly transfers to accounts receivable account; verifying totals; preparing report(s)
• Review open accounts for collection efforts
• Make outbound collection calls in a professional manner while maintaining and improving customer relations
• Resolve client-billing problems and rescues accounts receivable
• Collect customer payments in accordance with payment due dates
• Post customer payments by recording cash, checks, and credit transactions, updating receivables by totaling unpaid invoices
• Post revenues by verifying and entering transactions from lock box and local deposits
• Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
• Resolve Validate or authorized deductions by entering adjusting entries
• Resolve invalid or unauthorized deductions by following pending deductions procedures
• Perform other duties as assigned

Supervision:

• This role does not have supervisory responsibilities.

Education & Experience:

• High school diploma or GED required
• Associates degree with accounting courses preferred; or equivalent combination of education and experience
• Proficiency in Microsoft Office, including Excel, Word, and Access
• 2 – 3+ years of corporate accounts receivable and collections experience required
• Microsoft Great Plains experience preferred

Physical Demands/Work Environment:

• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other
• communications/computer components
• Occasionally lift and/or move up to 25 pounds.
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens

Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.