Collections Representative

COLLECTIONS REPRESENTATIVE

Location:

Rochester, IN

Type:

Contract

Job #81079

APR Consulting, Inc. has been engaged to identify a Collections Representative

Location: Rochester, IN 46975

Position: Collections Representative

Pay Rate: $22.50/hr

Duration: 13 weeks

Expected Shift: 8am-4:30pm, 40 hrs/week

JOB SUMMARY

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.

Possess and demonstrate good customer service skills.

Ability to read, analyze, and interpret governmental regulations and documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to plan, organize, and prioritize work in a multi-task environment where interruptions may be frequent.

Ability to maintain strict confidentiality as defined by hospital policy

Ability to write legibly.

Ability to adapt to variations in scheduling (including but not limited to overtime, work schedule changes or low census).

Good visual and aural acuity

Ability to calculate figures and amounts such as discount interest, proportions percentages, and volume.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to effectively present information in one-one and small group situations to patients, patients' representatives, and other employees of the organization.

Ability to type, operate a computer, and a familiarity of medical terminology.

PRIMARY DUTIES:

Perform follow up with Medicare, Medicaid, Medicaid Managed Care, and Commercial insurance companies on unpaid insurance accounts identified through aging reports.

Process appeals online or via paper submission.

Assist in reconciling deposit and patient collections.

Assist with billing audit related information.

Attend provider meetings/ workshops when needed; Communicate with billing and credentialing coordinator to identify and resolve audit review issues.

Process billing calls and questions from patients and third-party carriers.

Answer/respond to correspondence related to patient accounts. Is available to answer billing and changes related inquiries by patients, staffs, Managed Care Organization, etc.

Communicate daily with internal and external customers via phone calls and written communications.

Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Supervisor.

Research, record findings, and communicates effectively with Supervisor to achieve optimum performance.

Pursue and participate in education to remain current with changes in the Healthcare industry.

Maintain patient confidence and protects medical office operations by keeping patient information confidential.

Contribute to team effort by accomplishing related results as needed; Promote effective working relations and work effectively as part of a team to facilitate the department's ability to meet its goals and objectives.

Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to insure a professional, responsible and courteous environment.

Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed.

Perform other duties as assigned to support Woodlawn Hospital's Mission, Vision, and Values.

SECONDARY DUTIES:

? Assist with Switchboard Operations and Data Processing as needed.

? Assist other departments when they have problems with patient accounts.

? Performs any and all other duties as assigned.

Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.

This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!