Senior Billing - Accounts Receivables Representative

  • UnitedHealth Group
  • Phoenix, Arizona
  • Full Time
Senior Billing - Accounts Receivables Representative - Remote in PST or MST

Requisition Number: 2283314

Job Category: Billing

Primary Location: Phoenix, AZ, US

(Remote considered)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you. now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 6 leader.

Positions in this function prepare and maintain records of accounts receivable, including receipts, claims and overdue invoices. Applies all incoming cash receipts and wire payments to the appropriate general ledger accounts. Computes interest charges, processes refunds and related items. Performs periodic and month-end balancing and reporting activities.

This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm PST. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

If you are located in Pacific or Mountain Time Zones, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

Electronic and Paper claim submission

contacting payer for follow up on submitted claims.

Review of payer denials

Submitting appeals as appropriate

Submitting records or addressing other claims deficiencies as appropriate

Heavy inbound and outbound telephone use

Serving as trainer for new employees

Supporting management with special projects as needed

Running and extrapolating data from existing reports

Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High school diploma/GED OR equivalent years of working experience

Must be 18+ yrs of age or older

2 years recent Medical billing/Accounts receivable experience with Medicare and Medicaid experience.

6+ months of experience with DME medical billing

Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications

Ability to multi-task and to understand multiple products and multiple levels of benefits within each product

Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm PST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications

State of Nevada payer experience

Pharmacy and electronic claims

Telecommuting Requirements:

Reside within PST or MST.

Ability to keep all company sensitive documents secure (if applicable)

Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Additional Job Detail Information

Requisition Number

2283314

Business Segment

Optum

Employee Status

Regular

Job Level

Individual Contributor

Travel

No

Additional Locations

Las Vegas, NV, US

Overtime Status

Non-exempt

Schedule

Full-time

Shift

Day Job

Telecommuter Position

Yes
Job ID: 474132965
Originally Posted on: 4/20/2025

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