A/R Collections Specialist

  • Columbus, Ohio
  • Full Time

Accounts Receivable & Collections Specialist
Location: Westerville, OH | Full-Time | Onsite
Salary: $50,000 - $57,000/Year

A growing organization is seeking a full-time Accounts Receivable/Collections Specialist to join its collaborative and fast-paced shared services team. This role plays a critical part in managing the customer lifecyclefrom setup to payment collectionand requires a high level of professionalism, attention to detail, and strong customer service skills.

Key Responsibilities:

  • Manage the customer setup process, including billing, credit evaluation, and contact information updates.

  • Create and distribute accurate and timely invoices.

  • Record daily bank deposits and update client accounts based on received payments.

  • Partner with internal teams and customers to resolve payment discrepancies and ensure accounts remain in good standing.

  • Handle inbound and outbound communication regarding past due accounts with professionalismeven when navigating difficult conversations.

  • Maintain accurate records in QuickBooks (prior experience preferred, but not required).

Qualifications:

  • 23 years of experience in billing and collections preferred; however, recent graduates or entry-level candidates with a strong work ethic and eagerness to learn are encouraged to apply.

  • Excellent communication and interpersonal skills, with the ability to handle objections and build rapport with clients.

  • Highly organized, self-motivated, and proactive in driving results.

  • Strong customer service mindsetthis company places great value on relationships, referrals, and reviews.

  • Experience with QuickBooks is a plus; adaptability to new systems is essential.

This is an exciting opportunity for someone looking to grow in a supportive environment that values initiative, resilience, and teamwork.

Job ID: 473353767
Originally Posted on: 4/14/2025

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